Welcome to Flow Festival’s volunteer page!
Flow Festival wouldn’t be possible without our great team of volunteers. Volunteers do their shifts in different tasks before, during and after the festival. There are tasks in for example cleaning and recycling, area setup and teardown and catering. You find short task descriptions of each volunteer task below. Please read them carefully before filling in the application so you know what kind of task you’re applying for. If you get picked to volunteer with Flow Festival you will receive more information during the summer.
When you volunteer at Flow Festival you aren’t paid wages or comparable monetary compensation. At Flow Festival volunteers do either three or two volunteer shifts depending on when your shifts are. Volunteer shifts are approximately 7 hours long. Morning shifts are mainly between 6 am and 6 pm and evening shifts between 1 pm and 9 pm. As a volunteer, you can access the festival area. You also get a Flow Festival t-shirt, a warm meal on the days of your volunteer shifts, an afterparty after the festival and of course a fun and educational experience.
Flow Festival is committed to forwarding the principles of justice, equity and equality. Everyone is welcomed to the festival as they are, and we tolerate no form of discrimination. As volunteers are an important part of the Flow Festival community we expect them to adhere to these values. We hope those chosen as volunteers commit to the shifts given to them.
The application period ends on June 22nd.
+358 40 660 9869
1. AREA SETUP AND TEARDOWN (including backstage setup)
2. LANDSCAPE PRODUCTION
3. CLEANING AND RECYCLING
4. STAFF CATERING
5. ACCREDITATION: GUEST, STAFF, VOLUNTEERS
6. SECURITY (FINNISH CITIZENSHIP REQUIRED FOR A VALID SECURITY STEWARD’S LICENSE)
7. WRISTBAND EXCHANGE (REQUIRES ABILITY TO READ FINNISH)
8. SUPER TEAM
9. CUSTOMER SERVICE (REQUIRES ABILITY TO READ FINNISH)
1. Area setup and teardown
Physical tasks include building fences, carrying items, furnishing the festival area, cleaning and installing carpets etc. Tasks vary depending on whether they are before or after the festival. It is recommended to wear weather suitable clothing that can get dirty at your task and sturdy shoes.
2. Landscape production
Landscape production includes all landscaping, furnishing and decoration of the festival area. Physical tasks consist for example of furnishing different areas, set up and maintenance of grass areas and gardening. Tasks vary depending on the day but be prepared for physical and dirty tasks. Wearing good shoes and weather suitable clothing that can get dirty are a must in this task.
3. Cleaning and recycling
Cleaning and recycling team has the important task of keeping the festival area clean. The most common task in all shifts is picking up trash from the festival area and sorting it. Recycling is important to Flow Festival so interest towards the environment is a plus. Tasks in cleaning vary depending on when your shifts are. Volunteers don’t clean the audience toilets during the festival.
4. Staff catering
The cheerful team of staff catering has a very important job in keeping up the good spirits of all workers and volunteers on their breaks. During lunch and dinner, the staff catering team welcomes the diners and takes care of the cleanliness of the staff catering area. Staff catering serves snacks, sandwiches, drinks and coffee, taking care of these is a part of the tasks. Experience in customer service, restaurant work and a valid hygiene pass are a plus. In staff catering, you can get to bake as well!
5. Guest / staff / volunteer accreditation
Accreditation means reception. Volunteers in accreditation are the first contact to accreditating customers, for example, guests. In accreditation, you make sure everyone has the right admittance passes, wristbands, food tickets etc. Customer service and accreditation experience are a big bonus.
6. Security FINNISH CITIZENSHIP FOR A VALID SECURITY STEWARD’S LICENCE REQUIRED
Volunteers in security mostly take care of controlling the traffic (of both vehicles and people) and assisting festivalgoers.
7. Wristband exchange REQUIRES ABILITY TO READ FINNISH
At wristband exchange, customers’ tickets are exchanged for the right type of wristband. This task requires the ability to act with precision and at a fast pace. Experience in customer service is a bonus. Ticketmaster organises a brief for volunteers in wristband exchange about the ticket readers and ticket types. Finnish skills are required for this task that takes place during the festival.
8. Super team
Members of this team aren’t tied to any specific task before their shift. Where a super team’s volunteer’s tasks are, depends on which team needs help. During one shift, a super team volunteer can help one team for their entire shift or carry out smaller tasks with various teams. If you like variation and are quick to adapt to new situations, then super team might be right for you.
9. Customer service REQUIRES ABILITY TO READ FINNISH
The tasks of the customer service team vary depending on whether they are before, during or after the festival. Before and after the festival info team’s tasks mainly include giving advice to people moving around the festival area about temporary traffic arrangements. During the festival, the team does different kinds of customer service tasks for example helping people at the festival’s info desk.
At Flow Shop festival visitors are able to buy different kinds of merchandise. As a volunteer, your tasks include customer service and selling the products. Experience in customer service and the ability to read Finnish are seen as a benefit in these tasks.