Welcome to Flow Festival’s volunteer page!
Volunteer application period for Flow Festival 2019 has ended, thank you to all applicants! We received a lot of applications and unfortunately can not offer every applicant a volunteering spot. Inquiries about possible cancellations can be sent to volunteer AT flow festival.com from July 8th.
Flow Festival wouldn’t be possible without our great team of volunteers. Volunteers do their shifts in different tasks before, during and after the festival. There are tasks in for example cleaning and recycling, area setup and teardown and catering. You find short task descriptions of each volunteer task below. Please read them carefully before filling in the application so you know what kind of task you’re applying for. If you get picked to volunteer with Flow Festival you will receive more information during the summer.
When you volunteer at Flow Festival you aren’t paid wages or comparable monetary compensation. At Flow Festival volunteers do either three volunteer shifts before and/or after the festival or two during it. Volunteer shifts are approximately 7 hours long. A volunteer wristband works as your pass to the festival area. As a volunteer you get a Flow Festival t-shirt, a warm meal on the days of your volunteer shifts, an afterparty after the festival and of course a fun and educational experience.
Flow Festival is committed to forwarding the principles of justice, equity and equality. Everyone is welcomed to the festival as they are, and we tolerate no form of discrimination. As volunteers are an important part of the Flow Festival community we expect them to adhere to these values. We hope those chosen as volunteers commit to the shifts given to them.
1. AREA SETUP AND TEARDOWN (including backstage setup)
2. LANDSCAPE PRODUCTION
3. CLEANING AND RECYCLING
4. STAFF CATERING
5. ARTIST CATERING
6. ACCREDITATION: GUEST, STAFF, VOLUNTEERS
7. SECURITY (FINNISH CITIZENSHIP REQUIRED FOR A VALID SECURITY STEWARD’S LICENSE)
8. WRISTBAND EXCHANGE (FINNISH REQUIRED)
9. SUPER TEAM (prev. emergency team)
10. INFO TEAM AND FLOW SHOP
1. Area setup and teardown
Physical tasks include building fences, carrying items, furnishing the festival area, cleaning and installing carpets etc. Tasks vary depending on whether they are before or after the festival. It is recommended to wear weather suitable clothing that can get dirty at your task and sturdy shoes.
2. Landscape production
Landscape production includes all landscaping, furnishing and decoration of the festival area. Physical tasks consist for example of furnishing different areas, set up and maintenance of grass areas and gardening, including e.g. planting plants. Tasks vary depending on the day but be prepared for physical and dirty tasks. Wearing good shoes and weather suitable clothing that can get dirty are a must in this task.
3. Cleaning and recycling
Cleaning and recycling team has the important task of keeping the festival area clean. The most common task in all shifts is picking up trash from the festival area and sorting it. Recycling is important to Flow Festival so interest towards the environment is a plus. Tasks in cleaning vary depending on when your shifts are. Volunteers don’t clean the audience toilets during the festival.
4. Staff catering
The cheerful team of staff catering has a very important job in keeping up the good spirits of all workers and volunteers on their breaks. During lunch and dinner, the staff catering team welcomes the diners and takes care of the cleanliness of the staff catering area. Staff catering serves snacks, sandwiches, drinks and coffee, taking care of these is a part of the tasks. Experience from customer service, restaurant work and a valid hygiene pass are a plus. In staff catering you can get to bake as well!
5. Artist catering
Artist catering takes care of the cleanliness and waitering of backstage areas during the festival. This task includes physical tasks such as carrying items, cleaning and product inventories. Backstage areas are artists’ workplaces and the volunteers there must respect artists’ privacy during their volunteer shifts.
6. Guest / staff / volunteer accreditation
Accreditation means reception. Volunteers in accreditation are the first contact to accreditating customers, for example guests. In accreditation you make sure everyone has the right admittance passes, wristbands, food tickets etc. Customer service and accreditation experience are a big bonus.
7. Security FINNISH CITIZENSHIP FOR A VALID SECURITY STEWARD’S LICENCE REQUIRED
Volunteers in security mostly take care of controlling the traffic (of both vehicles and people) and assisting festivalgoers.
8. Wristband exchange FINNISH SKILLS REQUIRED
At wristband exchange, customers’ tickets are exchanged for the right type of wristband. This task requires the ability to act with precision and at a fast pace. Experience in customer service is a bonus. Ticketmaster organises a brief for volunteers in wristband exchange about the ticket readers and ticket types. Finnish skills are required for this task that takes place during the festival.
9. Super team (prev. emergency team)
Members of this team aren’t tied to any specific task before their shift. Where a super team’s volunteer’s tasks are depends on which team needs help. During one shift, a super team volunteer can help one team for their entire shift or carry out smaller tasks with various teams. If you like variation and are quick to adapt to new situations, then super team might be right for you.
10. Info team
The info team is a team whose tasks vary depending on whether your shifts are before, after or during the festival. Before and after the festival the team instructs and guides Suvilahti residents, employees and bikers moving around the festival area. During the festival this team’s tasks are in customer service, for example at the festival’s info point and assisting at wristband exchange. Customer service attitude and experience as well as experience in handling money are a big plus in this task.