Wristband exchange

WRISTBAND EXCHANGE POINTS AND OPENING HOURS

Flow Festival’s wristband exchange points are located in Suvilahti and Lasipalatsi in the Helsinki city centre. Additional exchange points will serve at Marski by Scandic and Bragger on selected days. Please check all opening hours and answers to frequently asked questions below.

Wristband exchange Suvilahti
Thu 7.8. 14–20
Fri 8.8. 11–00
Sat 9.8. 11–00
Sun 10.8. 11–22

Guest/Press-accreditation Suvilahti
Wed 6.8. – Thu 7.8. 14-20
Fri 8.8. 12-00
Sat 9.8. 12-00
Sun 10.8. 12–22

Street address: Hanasaarenkatu 10, 00500 Helsinki

  • Especially on Friday, August 8th, in the early evening, the accreditation point and wristband exchange may get very crowded, so we recommend exchanging your wristband in advance if possible.
  • Please note that there is no wristband exchange at the festival’s main gate, but the exchange point is at the corner of Hanasaarenkatu and Sörnäisten Rantatie. Queueing starts from the parking point of Hanasaari 10. Make sure to exchange your ticket for a wristband before proceeding to the main gate.
  • For all ticket types, includes accreditation points for press and guests
  • Has a dedicated lane for Platinum ticket holders, which also functions as an accessible lane.

Wristband exchange Lasipalatsi, Helsinki city center

Wed 6.8. 10–20
Thu 7.8. 10–20
Fri 8.8. 10–20

Street address: Lasipalatsinaukio, 00101 Helsinki

  • Has a dedicated lane for Platinum ticket holders, which also functions as an accessible lane.

Additional exchange points:

Wristband exchange Marski by Scandic
Thu 7.8. 16–22

Street address: Mannerheimintie 10, 00100 Helsinki

  • The wristband exchange point is located to the left of the main doors when viewed from inside the hotel.
  • For all ticket types
  • Accessible

Wristband exchange Bryggeri
Wed 6.8. 16–22

Street address: Sofiankatu 2, 00170 Helsinki

  • For all ticket types

More about the wristband exchange:

  • The wristband will be applied and tightened individually on each ticket holder’s left wrist upon pick up. Therefore, the wristband cannot be picked up by anyone else but the ticket holder personally.
  • The wristband is personal and cannot be shared with anyone else, it must be worn the whole time it is valid. An unattached wristband is not valid for entrance.
  • The ticket includes the name of the buyer, but the ticket can be exchanged for a wristband by anyone over the age of 18.
  • The age restriction for the festival is 18. Therefore, you should prepare to prove your age with an official ID when exchanging your wristband.
  • Due to a limited capacity of wristbands, it is not possible to combine several one-day tickets to get a two-day or three-day wristband. For example, a one-day ticket for Friday and a one-day ticket for Saturday do not equal a two-day wristband. The same goes for a two-day ticket and a one-day ticket; it is not possible to combine them into a three-day wristband.

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