Ticketinfo

TICKETS AND WRISTBANDS

ALL tickets will be exchanged for a wristband. Festival guests with the Flow wristband can enter and exit the festival area during the Flow weekend as they wish.

What ticket types are available for Flow Festival?

You can choose to get your ticket for 1, 2 or 3 days. Special Gold tickets are available for 1 or 3 days.
Get your ticket here!

Can I use culture vouchers to pay for my Flow Festival tickets?

Yes, you can in most cases. Flow’s vendors have more information on their websites:
Ticketmaster
Tiketti

I have an open 1-day ticket for Flow Festival. How can I swap it for the day I want?

A special limited amount of open 1-day tickets for Flow Festival 2024 were available until 31.12.2023. All 1-day tickets must be exchanged for a specific festival date by the end of May 2024. The ticket vendors have sent instructions on exchanging the ticket directly to the 1-day ticket holders via email. There is a link on the email that should be used to exchange the ticket. The open ticket can also be updated for a multiple-day or Gold ticket against the ticket vendor’s service fee.

If you have questions about the open 1-day ticket, please get in touch with your ticket vendor (Ticketmaster or Tiketti) directly.

Can I buy company tickets or host private events at Flow?

Yes! Bring your team, collaborators, or friends to Flow Festival in August for a world-class festival experience in the heart of Helsinki. Read more about private events and company tickets here.

MY FRIEND BOUGHT OUR TICKETS, AND NOW MY TICKET HAS MY FRIEND’S NAME ON IT. DO I HAVE TO CHANGE THE NAME ON MY TICKET?

The name printed on the tickets is just the name of the buyer. Anyone over the age of 18 is allowed to use the tickets; no need to change the name printed on it. However, you should be prepared to prove your age with an official identity card.

CAN I SELL MY TICKET TO ANOTHER PERSON?

Yes. If you are unable to attend Flow Festival and you have already bought a ticket, you can seek to sell your ticket to another person. Please note that wristbands that have already been claimed cannot be sold. Wristbands that have been unfastened or cut open will not be exchanged for a new one, as there is only one wristband per ticket. Additionally, remember not to publicly post pictures that display the ticket identification codes (such as barcodes or QR codes).

CAN I BUY A TICKET FROM A THIRD PARTY? WHICH TICKET SAFETY MEASURES SHOULD I FOLLOW?

We strongly urge you to buy tickets only through our official ticket sale channels because we cannot guarantee the authenticity of tickets purchased from unofficial resellers. However, even though we do not recommend it, you can also buy a ticket from a third party at your own risk. Be extra careful if you are considering buying a ticket from a third party.

Tickets purchased from Ticketmaster´s webshop can be bought and sold safely through Ticketmaster Resale. You can list your own ticket for sale in your Ticketmaster account or purchase resale ticket from another fan on Ticketmaster´s webshop. You can identify a ticket being resold by another fan by its pink color and the Resale icon.

Tickets originally bought from Tiketti can be sold or bought safely at Tiketti’s LiputOn service. Never buy a wristband without a ticket. We do not sell separate wristbands, the wristbands will be exchanged only for a valid ticket. Wristbands that have been unfastened or cut open will not be exchanged for a new one, as there is only one wristband per ticket.

CAN I EXCHANGE OR UPGRADE MY TICKET?

You can switch your ticket to a different date, depending on the availability of tickets. Tickets can also be upgraded to a higher-priced ticket by paying the difference in the ticket prices. A service fee will be charged for all changes. You can update your ticket by contacting the original ticket seller Ticketmaster or Tiketti.

MY FAVORITE ARTIST JUST CANCELLED. CAN I RETURN THE TICKET?

At a festival event, both the organizer and the audience should take into account that changes are possible. This could be, for example, a popular artist cancelling their appearance due to unforeseen difficulties not related to the festival organizer. Flow Festival is a coherent whole, which includes some 175 different artists this year. The event has no clear headliners but is rather a combination bigger than any of its single parts. Thus, Flow is different from a single concert event and the ideological framework of many other events. Therefore, unfortunately, we cannot refund ticket prices due to individual artist changes. We also hope that our audience would have an understanding of our policies, and the fact that these changes are often sudden and independent of the festival organizer. This way of dealing with possible changes is in line with the common ways of operating in the festival scene at large.

CAN I PICK UP A WRISTBAND FOR ANOTHER PERSON?

The wristband will be applied and tightened on the ticket holder’s wrist upon pick up. Therefore, the wristband cannot be picked up by anyone else but the ticket holder personally.

CAN I SHARE A WRISTBAND WITH ANOTHER PERSON?

The wristband is personal and cannot be shared with anyone else; it must be worn during the whole time it is valid. An unattached wristband is not valid for entrance.

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Please contact Ticketmaster or Tiketti with further questions on tickets.